Frequently Asked Questions

Everything you need to know about shopping with Hannah Singapore

What are your shipping options within Singapore?

We offer standard doorstep delivery within 2-3 business days for a flat rate of $5, and it is complimentary for all orders over $80.

Can I return an item if it doesn't fit?

Yes, we accept returns within 14 days of receipt for most items in original condition. Please ensure tags are intact and the garment is unworn.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. As our cuts are tailored for an Asian fit, we recommend checking your measurements against our chart.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and local favorites like PayNow and GrabPay.

Do you ship internationally?

Currently, we ship to Malaysia, Indonesia, and Australia. International shipping rates and delivery times are calculated at checkout based on your location.

How should I care for my Hannah Singapore garments?

To maintain the quality of our fabrics, we recommend a gentle machine wash in a laundry bag or hand washing in cold water. Avoid tumble drying to prevent shrinkage.