Returns & Exchanges

At Hannah Singapore, we want you to be completely satisfied with your fashion purchases. If your item isn't the perfect fit, you may return or exchange it within 30 days of receipt provided it remains in its original, unworn condition with all tags attached.

1

Initiate Your Request

Log into your Hannah Singapore account and navigate to your order history to select the items you wish to return or exchange.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

3

Schedule a Pickup

Choose a convenient time for our courier partners to collect your parcel from your doorstep, or drop it off at any designated local collection point.

4

Receive Your Refund

Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing